Ordering.

Please be aware that new customers wishing to place an order will need to visit the workshop and try a sample to ensure the correct fit. We are able to do sleeve and trousers to length. Appointments are available on Mondays and Tuesdays.

Repeat customers can place an order by ringing Marie or Roberta on 01263 710001 or e-mail old-town@btconnect.com 

The best way is to telephone on 01263 710001 to discuss style, fabrics and size. This can also be done by email. It will be helpful to know your actual measurements. Please see note further down the page.

Payment can be made by credit or debit card.

Please allow 6-8 weeks for delivery.

Items ordered for stage productions, hotels, bars and restaurants are non-returnable.

Postage costs

Postage within the U.K. costs £5.00 for braces and caps and £10.00 for all other items.

Overseas orders

We are able to send orders abroad, prices shown here include V.A.T. at 20% which may be deducted from orders outside the UK.

Our man in Kyoto

Measurements

We need your actual chest or waist measurement, not the sizes of garments bought elsewhere.

Some manufacturers tend to flatter the customer with misleading sizes. Some ladies will just hope that a size eight will work against all the evidence and many men will believe they have a moderate waist size achieved only by wearing trousers beneath the belly. The waist should be measured on a line with the belly button.

Please tell us about any other features which might be relevant.

Don’t measure yourself with a steel tape and be honest.

If you need any help selecting sizes or fabrics please do not hesitate to call.